Terms of Use
This page was last updated on August 30, 2026.
1. Acceptance of Terms
By accessing or using DrAyurvedas ("the Service," "we," "us," "our"), you agree to these Terms of Use. If you do not agree, do not use the Service. These Terms apply to all visitors, patients, and doctors/clinics who register a listing.
2. Nature of the Service
DrAyurvedas is a directory and booking-facilitation platform connecting patients with independent, third-party Ayurvedic practitioners and clinics. We are not a medical provider, we do not practice medicine, and we do not employ the listed doctors. Every consultation, diagnosis, and treatment decision is made solely between you and the practitioner you choose.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to create a listing or make a payment on the Service. Minors may use informational content only under the supervision of a parent or guardian.
4. Doctor Listings & Accounts
Practitioners registering a listing must provide accurate credentials, a valid Google Business Profile link, and a real practice address. We reserve the right to verify, reject, suspend, or remove any listing at our discretion, including for inaccurate information, unverifiable credentials, or patient complaints. A "Verified" badge indicates we have checked the submitted Google Business Profile and basic credential information — it is not a guarantee of clinical quality or outcomes.
5. Payments & Instant Consultations
The $10 "Connect Now" instant consultation fee is a platform access fee for immediate live-doctor connection and is processed by our third-party payment provider (Stripe, Razorpay, or PayPal, depending on your region). Scheduled appointments booked through our calendar tool carry no separate platform fee; any consultation fee charged by the individual doctor is handled directly between you and that doctor unless otherwise stated at checkout. See our Refund & Cancellation Policy for details on refund eligibility.
6. Acceptable Use
- Do not submit false credentials, fraudulent reviews, or impersonate a licensed practitioner.
- Do not use the Service to solicit patients or doctors off-platform in a way that violates these Terms.
- Do not attempt to scrape, reverse-engineer, or interfere with the Service's normal operation.
- Do not upload content that is unlawful, defamatory, or infringes another party's rights.
7. Intellectual Property
The DrAyurvedas name, logo, design, and original site content are owned by us or our licensors. Doctor-submitted content (bios, photos) remains the property of the submitting practitioner, who grants us a license to display it on the Service.
8. Disclaimers
The Service is provided "as is." We do not guarantee the accuracy, completeness, or clinical outcomes of any listed practitioner's care. See our full Medical Disclaimer, which is incorporated into these Terms by reference.
9. Limitation of Liability
To the maximum extent permitted by applicable law, DrAyurvedas and its owners/operators are not liable for indirect, incidental, or consequential damages arising from your use of the Service or your interactions with any listed practitioner. Nothing in these Terms limits liability that cannot be limited under the law of your jurisdiction (for example, liability for gross negligence in the EU/UK, or non-excludable consumer guarantees in Australia).
10. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms. You may stop using the Service, or request listing removal, at any time by contacting us.
11. Governing Law by Region
Where mandatory consumer-protection law in your country of residence provides you rights that cannot be waived (including in the EU, UK, Australia, and elsewhere), those mandatory rights apply regardless of any general governing-law clause. Subject to that, these Terms are governed by the laws of India, without regard to conflict-of-law principles, for users outside a jurisdiction with overriding mandatory consumer protections.
| Region | Applicable framework | What it means for you here |
|---|---|---|
| European Union, UK, Switzerland, Norway, Iceland | GDPR / UK GDPR | You have rights to access, correct, delete, and export your data, and to object to certain processing. Our legal basis for most processing is consent or contract performance. |
| California, USA | CCPA / CPRA | California residents have the right to know what personal information is collected, to request deletion, and to opt out of the "sale" or "sharing" of personal information (we do not sell personal information). |
| Rest of USA | State-level privacy laws (varies) | Several states (Virginia, Colorado, Connecticut, and others) have their own consumer privacy laws with similar access/deletion rights; we apply CCPA-equivalent protections platform-wide as a baseline. |
| Canada | PIPEDA | You have the right to access your personal information and challenge its accuracy. |
| Australia, New Zealand | Privacy Act 1988 (AU) / Privacy Act 2020 (NZ) | You have rights to access and correct personal information we hold about you. |
| UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman | UAE PDPL / regional data protection laws | We apply reasonable technical and organizational safeguards consistent with regional data protection requirements. |
| Singapore | PDPA | You have rights to access and correct your personal data, and we obtain consent before most collection and use. |
| India | Digital Personal Data Protection Act, 2023 | We process personal data with consent and provide mechanisms to access, correct, and withdraw consent. |
This table is a general summary, not legal advice. If your jurisdiction isn't listed, contact us and we will confirm the applicable protections for your region.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. Material changes will be reflected in the "last updated" date above.
13. Contact
Questions about these Terms? Reach us via our Contact page or at legal@drayurvedas.com.